Data Governance & PrivacyEffective Date: September 10, 2026
Privacy Policy & Data Protection Statement
At TankWatch, we prioritize the confidentiality of our subscribers' territory assignments, pipeline operations, and payment security, while upholding strict data governance standards for public environmental records.
1. Information We Collect
We collect information in three ways: information you directly provide, automated service usage telemetry, and public registry intelligence:
- Subscriber Account Details: Name, business email address, company name, phone number, and selected Texas territory county when you register or switch personas.
- Payment & Billing Metadata: All transactions are conducted via Stripe, Inc. TankWatch receives and retains only non-sensitive tokens (e.g., Stripe Customer ID
cus_..., subscription plan identifier, expiration date, and last four digits of the payment method). We never receive or store complete credit card numbers or security CVVs. - Platform Telemetry: Anonymized logging of search filters, radius queries, CSV export triggers, and browser session timestamps to ensure API integrity and prevent credential abuse.
2. Public Environmental Records & Skip-Tracing Governance
TankWatch compiles and indexes publicly available environmental regulatory records from the following official sources:
- Texas Commission on Environmental Quality (TCEQ): Petroleum Storage Tank (PST) facility datasets, technical tank records, and construction specifications.
- Texas Open Data Portal (data.texas.gov / Socrata): Continuously monitored regulatory enforcement records and Stop-Delivery Red Tag notices.
- Texas Secretary of State (SOS) & Texas Comptroller of Public Accounts: Public corporate filings, registered agent designations, and franchise tax standing used to resolve shell LLC ownership entities.
This information is public under the Texas Public Information Act (TPIA). TankWatch structures, enriches, and visualizes this data for legitimate commercial compliance purposes. Facility owners seeking to update their public filing details should do so directly with the respective state agency.
3. How We Use Subscriber Information
Your account information is strictly utilized to deliver and support your subscription:
- Regional Pipeline Provisioning: Verifying your business credentials and TCEQ contractor licensing to provision active regional pipeline access and secure your team workspace.
- Monday 7:00 AM Lead Digests: Delivering your weekly territory-scoped lead updates to your verified email address.
- White-Label Compliance Dossiers: Printing your contractor license number and firm credentials onto client-ready Executive Compliance Audit PDFs.
- Account Administration: Alerting you to critical subscription events, receipt confirmations, and TCEQ regulatory updates.
We do not sell, rent, or trade subscriber contact lists or usage data to third-party data brokers or marketing agencies.
4. Third-Party Service Providers
We partner with trusted enterprise infrastructure providers to deliver our software:
Stripe, Inc.
PCI-DSS Level 1 certified billing infrastructure. Handles customer payment methods, subscriptions, and invoice generation.
Resend, Inc.
DKIM/SPF verified transactional email dispatching for Monday morning lead digests and urgent red tag alerts.
Google Cloud Platform (GCP)
SOC 2 / ISO 27001 compliant cloud infrastructure, hosting encrypted database systems and container workloads.
5. Data Security & Encryption
TankWatch employs strict defense-in-depth security measures to protect platform integrity. All data transmitted between your browser and our servers is encrypted using modern Transport Layer Security (TLS 1.3). Inactive sessions automatically expire, and all persistent database assets are stored on encrypted disk volumes with automated daily integrity snapshots.
6. Your Rights & Email Preferences
You maintain full control over your account:
- Digest Opt-Out: Every weekly Monday morning pipeline digest email includes an instant one-click unsubscribe mechanism.
- Account Deletion: Upon subscription cancellation and request, your account record and associated territory claiming credentials can be completely purged from active production databases.
7. Privacy Inquiries
If you have questions regarding this Privacy Policy or wish to exercise data rights, please contact our compliance desk:
TankWatch Data Protection Office
Email: privacy@tankwatch.io
Security Desk: security@tankwatch.io
Office: Austin, Texas, USA